Frequently Asked Questions

Click the "Download Now" or "Buy Now" button on any template page, complete the purchase, and you'll receive an instant download link via email. The template will be available in your account immediately after purchase.

Yes, all our templates work with Excel 2016, 2019, 2021, and Microsoft 365. All templates are tested for compatibility across these versions.

Absolutely! All templates are fully editable and customizable. You can modify colors, formulas, layouts, and add your own data to fit your specific needs.

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us at support@ilka.co for a full refund.

You'll receive the template file (.xlsx, .pptx, or .docx), usage instructions, and email support. Some templates also include video tutorials and additional resources.

Yes, all our templates come with a commercial use license. You can use them for your business, clients, or any commercial projects without restrictions.

Click on "Become a Seller" in the header, sign up for an account, and complete the seller onboarding process. Once approved, you can start uploading and selling your templates.

Sellers receive payments through Stripe. You can request payouts from your seller dashboard once you've reached the minimum payout threshold. Payments are typically processed within 5-7 business days.

We accept Excel (.xlsx), PowerPoint (.pptx), and Word (.docx) templates. All files are reviewed for quality and compliance before being published.

You can reach us at support@ilka.co for technical support, or contact@ilka.co for general inquiries. We typically respond within 24-48 hours during business days.